Service · Craigieburn
Lock Repair
01
The problem
Locks wear gradually. Springs tire, pins wear and fixings loosen, until the key needs jiggling or the latch stops catching.
02
When you might need it
- —Key turns stiffly or only part-way
- —Handle droops or feels loose
- —Latch needs a slam to catch
03
What to tell us
- —What the lock does (or does not do)
- —How long it has been happening
- —A photo of the lock face if possible
04
What to expect
Describe the problem by phone or enquiry. We will discuss whether a repair looks practical or whether replacement is more sensible.
05
Worth knowing
Some faults come from door alignment rather than the lock. Not every lock is worth repairing — we will tell you honestly.
More about this service
01
Separating lock faults from door faults
A lock that binds when the door is closed may be under pressure from the frame or strike plate. If the mechanism moves smoothly with the door already open, mention this distinction. Hinges, door movement and the latch position can be relevant even when the key feels like the source of the problem.
A loose handle, worn return spring or latch that catches can produce different symptoms from a damaged cylinder. Describe what moves, what feels loose and what does not operate. A brand marking and photographs of the hardware can help an enquiry, but a remote description does not establish a final diagnosis.
02
When repair may not be the sensible option
Repair depends on the fault, availability of suitable parts and condition of the surrounding hardware. Visible damage, significant wear or incompatible components may change the options. Replacing a part and replacing an entire lock are not the same job; clarify what is actually proposed.
Before arranging work, ask what the assessment needs to establish and what would make replacement preferable. Avoid repeated force while waiting for advice. For lubricant questions, follow the lock manufacturer’s instructions rather than treating one product as suitable for every mechanism.